Bradford White Water Heater Recall

bradford white water heaterEven with the consistent integration of new technology and innovation in manufacturing products meant to provide a comfortable living space, there is no denying that there will be defective and problematic varieties that come out from time to time. The heating and cooling systems in residential settings usually work flawlessly and efficiently as their respective manufacturers make sure about making the consumers’ money worthy of buying them. However, there are times when those equipment suffer from minor or significant defects that pose health and safety risks. Say for instance, renowned American brand Bradford White Corporation announced back in 2002 that it was recalling a gas water heater to fix some issues in them.

The Ampler, PA based company recalled 1,220 gas water heaters, all of which are classified as 75-gallon power vented varieties. The models concerned included MIITW75T6EN12; MIITW75T6CX12; TW375S76E3N; and TW375S763X with serial number “YD” (all) through YE 1395234. Those who might have bought any of those models had to see the serial number of their water heater that’s found on the heater rating plate or the shipping carton label, provided they did not throw it away. The date of sale of these Bradford White Corporation water heaters was from April 2002 up to May of the same year. All the water heaters included in the 2002 recall were built in the U.S.
So what was the issue with the water heaters that prompted Bradford White Corporation to announce a recall?

According to the company, the water heaters were fitted with defective and incorrectly designed flue gas baffles. As a result, there is a tendency for the baffles to adversely affect fuel combustion, which in turn could lead to excessive emissions of the poisonous gas, carbon monoxide. If you don’t know it, carbon monoxide inhalation can result to serious injuries, even death. This is especially true if your home is not fitted with carbon monoxide detector. Fortunately, there have been no injuries, death, or any incident connected to the defective water heater before the announcement of the recall was made.

 

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Those who were unlucky to have purchased any of the water heaters with the defect were told to contact the installation contractor or the technical support team of Bradford White right away. Some opted to go to the official website of the company, where they can verify if their water heater is indeed part of the recall. Upon verification that the Bradford White water heater was indeed part of the recall, the company made it a point to arrange for the actual inspection. In most cases, a replacement of the flue baffle was the only solution, but it was given to the owner of the equipment without any charge.

Although modern heating and cooling equipment, including hot water heaters are built using advanced and sophisticated technology, it is no secret that there will be minor glitches. However, certain government regulations ensure that any defects are considered a responsibility of the manufacturer or brand to correct or risk getting penalized heavily with sanctions, fines, or even worse, imprisonment for those responsible.

water heater recall

A.O. Smith Water Heater Recall

Hot water heating systems are a commonplace in an average American home. This equipment has in fact become a necessity in households due to its invaluable contribution to the comfort of everyone living inside. However, just like all other equipment, device, appliance, or machine, water heaters are not perfect, which means some of them might have glitches and issues. For instance, let’s the take a look at the case of the natural and propane gas water heaters manufactured by A.O. Smith Water Products Co.

AO smith recallBack in 2008, A.O. Smith Water Products Co., together with the U.S. Consumer Product Safety Commission, announced a voluntary recall of several models of their natural and propane gas water heating equipment. When a company or manufacturer makes this type of announcement, recalling a product for a defect or problem, anyone who unfortunately has purchased the same must stop using the equipment right away. For the most part, contacting the company, in this case, A.O. Smith, is the best thing to do, as you immediately can arrange for a repair that is free of charge.

In A.O. Smith’s recall, it affected roughly 1,500 units, with majority of those models were the 75-gallon water heaters, powered either by natural gas or propane. The easiest way to figure out if the water heater a consumer bought was part of the recall was to see a print on the side of the unit that says “State” or “A.O. Smith.”

There are more than a handful of possible reasons why equipment like a water heater is recalled, some of which are minor glitches or product defects, while others are more serious and can put the user in danger when using it. For the A.O. Smith recall, the problem was the flue gas temperatures having a tendency to exceed safe limits. As a result, there was a possibility of producing excessive temperatures in the venting unit. If left unfixed, there’s a chance it could cause or start a fire.

But the flue gas temperatures were not the only reason for the recall. The water heater’s exhaust also had the possibility of leaking into the surrounding room, which in turn could pose a carbon monoxide risk. This problem is particularly alarming for homes that use the defective A.O. Smith water heater and does not have carbon monoxide detector installed.

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Luckily, there were no injuries or incidents like fire that were reported prior to the announcement of the recall. The concerned units included those that were sold by distributors, contractors, and plumbers across the nation starting from November 2007 up to January 2008. The prices ranged from $1,000 up to $2,500.

Those who owned any of those concerned models had to locate the rating plate found on the front end of the water heater, the purpose of which was to determine if the equipment was in fact built in the covered date and if the serial number is part of the range of products subjected for recall. Fortunately, all the defects were easily fixable and returned to their owners in no time.