Hot water heating systems are a commonplace in an average American home. This equipment has in fact become a necessity in households due to its invaluable contribution to the comfort of everyone living inside. However, just like all other equipment, device, appliance, or machine, water heaters are not perfect, which means some of them might have glitches and issues. For instance, let’s the take a look at the case of the natural and propane gas water heaters manufactured by A.O. Smith Water Products Co.
Back in 2008, A.O. Smith Water Products Co., together with the U.S. Consumer Product Safety Commission, announced a voluntary recall of several models of their natural and propane gas water heating equipment. When a company or manufacturer makes this type of announcement, recalling a product for a defect or problem, anyone who unfortunately has purchased the same must stop using the equipment right away. For the most part, contacting the company, in this case, A.O. Smith, is the best thing to do, as you immediately can arrange for a repair that is free of charge.
In A.O. Smith’s recall, it affected roughly 1,500 units, with majority of those models were the 75-gallon water heaters, powered either by natural gas or propane. The easiest way to figure out if the water heater a consumer bought was part of the recall was to see a print on the side of the unit that says “State” or “A.O. Smith.”
There are more than a handful of possible reasons why equipment like a water heater is recalled, some of which are minor glitches or product defects, while others are more serious and can put the user in danger when using it. For the A.O. Smith recall, the problem was the flue gas temperatures having a tendency to exceed safe limits. As a result, there was a possibility of producing excessive temperatures in the venting unit. If left unfixed, there’s a chance it could cause or start a fire.
But the flue gas temperatures were not the only reason for the recall. The water heater’s exhaust also had the possibility of leaking into the surrounding room, which in turn could pose a carbon monoxide risk. This problem is particularly alarming for homes that use the defective A.O. Smith water heater and does not have carbon monoxide detector installed.
Luckily, there were no injuries or incidents like fire that were reported prior to the announcement of the recall. The concerned units included those that were sold by distributors, contractors, and plumbers across the nation starting from November 2007 up to January 2008. The prices ranged from $1,000 up to $2,500.
Those who owned any of those concerned models had to locate the rating plate found on the front end of the water heater, the purpose of which was to determine if the equipment was in fact built in the covered date and if the serial number is part of the range of products subjected for recall. Fortunately, all the defects were easily fixable and returned to their owners in no time.